Terms and Conditions of Quart
The following Terms & Conditions are a legal and binding document, applicable to all products and/or services undertaken by Quart Creative Agency, for and on behalf of any Client(s) who have duly signed Quart Creative Agency’s agreement(s) for any such products and/or services, and therefore authorised Quart Creative Agency to render the aforementioned products and deliver said services.
1. Project Specifications.
1.1 The Client must supply the Project Specifications ( BRIEF) to Quart Creative Agency in order for Quart Creative Agency to issue an accurate and binding quotation.
1.2 If the Client requires further assistance with creating a Brief, Quart Creative Agency are willing to assist the Client. This time may be billed to the Client at the discretion of Quart Creative Agency.
1.3 Any Additional Work must be supplied as an additional Brief and quoted separately.
2.1 Quotations are valid for 5 (five) calendar days from the documented date on the Quotation.
2.2 Quotations do not include domain name registration or hosting fees unless otherwise specified.
3.1 Upon a Client signing the Quart Creative Agency Quotation, the Client acknowledges that they have read and accepted these Terms and Conditions.
4. Our Fees and deposit
4.1 A 50% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work.
4.2 The remaining 50% shall become due when the work is completed to your reasonable satisfaction but subject to the terms of the “approval of work” and “rejected work” clauses. We reserve the right not to commence any work until the deposit has been paid in full.
4.3 The 50% deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours.
5. SUPPLY OF MATERIALS
5.1 The Client must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to photographs, written copy, logos and other printed material.
5.2 Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.
5.3 If The Client still has not submitted or provided all the Required Materials & Documentation within 20 (twenty) calendar days from Invoice date, an additional continuation fee of 20% of the total Quotation(s) will be billed.